Assistant Director Of Communications

University of Tennessee, Knoxville   Knoxville, TN   Full-time     Advertising / Marketing / Public Relations
Posted on April 19, 2024
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Job Opportunity: Assistant Director of Communications

Location: University of Tennessee, Knoxville, TN

The University of Tennessee Division of Student Success is seeking an innovative and strategic communication professional to join our team as the Assistant Director of Communications. This pivotal role focuses on enhancing undergraduate retention and persistence through the development and execution of comprehensive communication strategies.

Role Overview:

Reporting directly to the Director of Strategic Communications, the Assistant Director will lead efforts in formulating and implementing innovative communication methodologies aimed at fostering student engagement and success through creative, strategic, and innovative solutions.

Key Responsibilities:

Strategic Communication Leadership: Spearhead strategic communication initiatives in collaboration with key stakeholders in the division, focusing on advancing the university's goals of student retention and success.

Programmatic Focus: Elevate the visibility and impact of critical initiatives and departments, including such areas as Academic Advising, Academic Success Center, Career Development and Academic Exploration, Veterans Success Center, Undergraduate Research, and flagship projects.

Integrated Communication Plans: Develop and execute holistic communication plans for DSS departments and initiatives that ensure message resonance across platforms, enhancing our influence on student success.

Quality Control and Standards Enforcement: Maintain the highest standards of brand and communication excellence, ensuring consistency and quality across all channels.

Data-Driven Decision Making: Keep data analysis front and center through consistent reporting to inform leadership and key stakeholders of ongoing dynamics within the division, to help refine communication strategies, and also optimize outreach and impact.

Professional Development and Team Supervision: Lead the Division of Student Success Communications student interns, fostering a culture of growth and excellence where students are gaining knowledge and skills, while being challenged to deliver excellent results

Collaborative Engagement: Lead all print needs and demands across the communications team. Understand subtle nuances to elevate print materials. Partner with University Printing and Mailing (UPM) as well as external vendors to ensure the highest quality of printed materials.


Qualifications :

Qualifications and Skills:

Education:

Bachelor’s degree in communications, public relations, or a related field is required, with 5 years of experience in a comms higher ed or agency setting

Master’s Degree in communications, public relations, communications, or a related field is preferred.

Required Experience:

2-3 years of supervision experience

Experience with project management and CRM software

Demonstrated experience in digital content, creative, and strategic communications, with a demonstrated track record of innovation within a complex organization, preferably in higher education

Proven leadership in communication strategies across diverse channels and platforms

High proficiency in graphic design and PowerPoint

Excellent collaboration and engagement skills, effective across various organizational levels

A team player who is self-motivated

Ability to work independently and collaboratively in a fast-paced environment.

Genuine passion for higher ed and the University of Tennessee

A commitment to fostering a diverse and inclusive environment.

Preferred Experience:

Familiarity or previous experience in Salesforce, Slate, and Asana

Exceptional leadership, supervision, and mentoring skills, especially amongst students or entry-level employees

Join Our Mission:

This role is more than a job; it’s a mission to contribute to the academic and personal success of students at the University of Tennessee. If you’re a dynamic and visionary communications leader ready to shape the future of student success, we invite you to apply.

Application Process:

For full consideration, please submit a resume and cover letter with your application.

Salary Range: $53,820 to $60,030