SERVICE ADVISOR
Lowery Bros. Infiniti of Syracuse, a luxury automotive dealership near downtown Syracuse, has an immediate opening for a Service Advisor. Required schedule will be Monday-Friday.
Candidate must have superior verbal communication skills and proficient computer skills. Knowledge of Reynolds and Reynolds is a plus but not required. Knowledge of automobile repair and maintenance is required. Valid driver’s license with an acceptable driving record is required. 1-3 years’ service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures keeping an eye toward enhancing shop flow and efficiency.
Compensation is comprised of salary plus bonus. Earning potential is up to your individual efforts, along with sales and customer service skills. Pay will be based on experience. Other benefits are paid vacation, holidays and 401K with a generous match.
Duties and Essentials Job Tasks:
- Interface with customer and service technicians to identify and sell vehicle repairs and maintenance.
- Determine need for repairs and maintenance by relying on information relayed by technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information.
- Verify that work is properly diagnosed and performed.
- Input and maintain accurate vehicle and customer information in computer system
- Perform multiple tasks concurrently in an efficient and organized manner.
- Work calmly and efficiently under pressure and with persons who are frustrated.
- Use telephone, Email, texting and other means to communicate with customers and vendors.
- Schedule and Monitor appointments to enhance shop flow.
- Maintain professional appearance and work area.
- Perform other tasks as assigned.
All interested candidates please apply by email to: JLATTARI@INFINITIOFSYRACUSE.COM