Catering Manager, Corporate Dining

Dartmouth College   Hanover, NH   Full-time     Food Service
Posted on April 6, 2024
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Position Details

Position Information

Posting date

02/13/2024

Closing date

Open Until Filled

Yes

Position Number

1128766

Position Title

Catering Manager, Corporate Dining

Department this Position Reports to

Tuck Dining Services

Hiring Range Minimum

$57,000

Hiring Range Maximum

$71,300

Union Type

Not a Union Position

SEIU Level

Not an SEIU Position

FLSA Status

Exempt

Employment Category

Regular Full Time

Scheduled Months per Year

12

Scheduled Hours per Week

40

Schedule

General schedule is Monday through Friday, daytime hours primarily, with occasional evening and weekend hours for events.

Location of Position

Hanover, NH
Byrne Dining, Tuck School of Business

Remote Work Eligibility?

Onsite only

Is this a term position?

No

If yes, length of term in months.

NA

Is this a grant funded position?

No

Position Purpose

This position exists to manage all catered functions related to the Tuck School of Business and to provide managerial coverage and support for all Tuck Dining Services as required.

Description

The Tuck School of Business seeks an experienced catering manager to support a high-level corporate dining experience for a wide variety of events and functions and serving a wide variety of participants. The ideal candidate will have experience working with clients and stakeholders to plan and execute their event catering needs with exceptional customer service, creativity, and impeccable attention to detail. Hours and catering events are primarily during the work week (Monday – Friday), with occasional availability needed for evening and weekend events.

Required Qualifications - Education and Yrs Exp

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities
  • Bachelor's degree in Food Service Management or the equivalent.
  • Five plus years of general food service experience, preferably in catering/food service management.
  • Strong catering skills essential.
  • Excellent interpersonal and communication skills.
  • Demonstrated organizational skills, with attention to detail and accuracy.
  • ServSafe certification required within 3 months of hire.
  • Computer skills necessary.
  • Must be able to work autonomously.
Preferred Qualifications
  • Experience in a college or university food setting.
  • Sound judgment and self-motivation.
  • Ability to work with flexible and changing schedules.
  • Ability to make decisions under pressure.
  • CaterTrax knowledge.
Department Contact for Recruitment Inquiries

Lorin Parker, Executive Director of Talent Management

Department Contact Phone Number

603.646.2904

Department Contact for Cover Letter and Title

Lorin Parker, Executive Director, Talent Management

Department Contact's Phone Number

603.646.2904

Equal Opportunity Employer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Preferred, but not required

Special Instructions to Applicants

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy


Additional Instructions

Quick Link

https://searchjobs.dartmouth.edu/postings/72473

Key Accountabilities

Description

Catering Operations:
  • Plans and organizes the preparation and delivery of catered events throughout the west end community.
  • Ensures food preparation adheres to the specified requirements on the catering order.
  • Examines content of orders for accuracy and obtains clarification from General Manager when necessary. Places vendor orders.
  • Acts as the client contact and lead coordinator for all catered events.
  • With General Manager, determines accurate cost of each catered function to ensure profitability. Follows-up to ensure all food and supplies are in-house as required.
  • Oversees and attends all Tuck catered events and special functions to ensure proper execution and customer satisfaction. Gives on-site direction to catering staff.
  • Monitors catering storage areas in all locations to minimize product and to ensure product rotation.
  • Analyzes catering activities and costs.
  • Proposes seasonal menu updates, catering menu development and pricing structure to the General Manager and inputs into CaterTrax.
  • Coordinates with Tuck Facilities Operations on all set up needs.
  • Inputs new recipes into food management system Galley.
  • Responsible for submitting alcohol permits as needed and ensuring all NH liquor laws are adhered to.
Percentage Of Time

60%

Description

General Operations:
  • As available, participates in the managerial activities and responsibilities of the larger Tuck Dining operation to include all aspects of Tuck Dining Hall, Joe at Tuck, Market, and other areas as developed.
  • In the absence of the General Manager, acts as Tuck Dining on-duty responsible manager.
  • Assists in the supervision of all Tuck Dining staff, service of meals, and product receiving/ordering.
  • Reviews food quality/presentation/storage and temperatures of all items served within Tuck Dining to maximize customer satisfaction and ensure State of NH Health Code requirements.
  • Works to create opportunities for synergies, creative solutions, new product introduction, labor savings, program enhancements, and improved service at Tuck Dining.
Percentage Of Time

35%

Description

Staff Development:
  • Secures, trains, and supervises all necessary wait staff and union personnel to execute the needs of each catered event at Tuck.
  • Ensures compliance of training requirements for Tuck Dining staff.
  • Promotes good communication and employee relations, relaying management policies and instructions to employees.
  • Advises General Manager of any employee concerns and/or performance issues.
  • Demonstrates and models commitment to diversity and inclusion through actions, interactions and communications with all community members and follows all applicable policies.
Percentage Of Time

5%

-

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Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

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Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. * How did you learn about this employment opportunity?
    • Current Dartmouth employee (Please specify full name below)
    • Word of mouth
    • Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
    • jobs@dartmouth.edu email outreach
    • Recruiter (Please specify full name or event below)
    • abilityJOBS
    • Chronicle of Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • LinkedIn's Job Board
    • RecruitMilitary
    • Dartmouth's Job Board (searchjobs.dartmouth.edu)
    • Other (Please specify below)
  2. If you would like to add more information to your answer, please specify here:

    (Open Ended Question)
Documents Needed to Apply
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Additional Document #1

Dartmouth College

Hanover , NH