Athletics Facilities Front Desk Assistant
Dartmouth College
Hanover, NH
Full-time
Administration / Clerical
Posted on April 14, 2024
Position Details
Position Information
Posting date
03/13/2024
Closing date
Open Until Filled
Yes
Position Number
1128229
Position Title
Athletics Facilities Front Desk Assistant
Department this Position Reports to
Athletics - DCAD Facilities
Hiring Range Minimum
$17.00
Hiring Range Maximum
$19.00
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Part Time
Scheduled Months per Year
12
Scheduled Hours per Week
19
Schedule
Location of Position
Hanover, NH 03755
Alumni Gym
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
The Athletics Facilities Front Desk Assistant serves as the initial contact for all visitors and users entering Alumni Gym and/or the Zimmerman Fitness Center. The front desk assistant will answer, and forward department calls and emails, perform identification checks and provide general information about the facility and staff. Basic sales functions may be required. The front desk assistant will also monitor the usage of the Zimmerman Fitness Center and perform duties that involve regular cleanliness of the facility.
Description
Required Qualifications - Education and Yrs Exp
High School plus 1-2 year(s) of experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
Department Contact for Recruitment Inquiries
Faith Goodness
Department Contact Phone Number
Department Contact for Cover Letter and Title
John Ostler and Peter Lambert, Athletics Facilities Management
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/72861
Key Accountabilities
Description
Customer service
100%
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Position Information
Posting date
03/13/2024
Closing date
Open Until Filled
Yes
Position Number
1128229
Position Title
Athletics Facilities Front Desk Assistant
Department this Position Reports to
Athletics - DCAD Facilities
Hiring Range Minimum
$17.00
Hiring Range Maximum
$19.00
Union Type
Not a Union Position
SEIU Level
Not an SEIU Position
FLSA Status
Non-Exempt
Employment Category
Regular Part Time
Scheduled Months per Year
12
Scheduled Hours per Week
19
Schedule
Location of Position
Hanover, NH 03755
Alumni Gym
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
NA
Is this a grant funded position?
No
Position Purpose
The Athletics Facilities Front Desk Assistant serves as the initial contact for all visitors and users entering Alumni Gym and/or the Zimmerman Fitness Center. The front desk assistant will answer, and forward department calls and emails, perform identification checks and provide general information about the facility and staff. Basic sales functions may be required. The front desk assistant will also monitor the usage of the Zimmerman Fitness Center and perform duties that involve regular cleanliness of the facility.
Description
Required Qualifications - Education and Yrs Exp
High School plus 1-2 year(s) of experience or equivalent combination of education and experience
Required Qualifications - Skills, Knowledge and Abilities
- 1 – 2 year's experience in a customer service or support role.
- Able to interact and communicate with others.
- General knowledge of office-based equipment such as a computer, multi-line phone and printer.
- General knowledge of fitness center equipment such as treadmill and squat rack.
- CPR Certification received within 90 days of hire.
Department Contact for Recruitment Inquiries
Faith Goodness
Department Contact Phone Number
Department Contact for Cover Letter and Title
John Ostler and Peter Lambert, Athletics Facilities Management
Department Contact's Phone Number
Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?
Not an essential function
Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link
https://searchjobs.dartmouth.edu/postings/72861
Key Accountabilities
Description
Customer service
- Serves as the initial point of contact for all visitors/patrons of the facility in person, via phone & email communications.
- Monitor user and visitor identification.
- Provide general information about the facility regarding Alumni Gym, Zimmerman Fitness Center & other included benefits.
- Participate in the sale of day passes, lockers & general athletics tickets using a point-of-sale system.
- Perform daily sales reconciliation.
- Provide general directions & communication to patrons arriving for appointments, tours, etc.
- Oversee equipment lent out to facility patrons via check out/check in system and ensure it is all returned.
- Communicate feedback received from facility patrons to the manager for future planning & development.
- Perform cleaning and organizing responsibilities pertaining to Zimmerman Fitness Center.
- Ability to open the facility promptly for patrons of Alumni Gym and Zimmerman Fitness Center.
100%
-
--
Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
--
Performs other duties as assigned.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn about this employment opportunity?
- Current Dartmouth employee (Please specify full name below)
- Word of mouth
- Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
- jobs@dartmouth.edu email outreach
- Recruiter (Please specify full name or event below)
- abilityJOBS
- Chronicle of Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed
- Inside Higher Ed
- LinkedIn's Job Board
- RecruitMilitary
- Dartmouth's Job Board (searchjobs.dartmouth.edu)
- Other (Please specify below)
- If you would like to add more information to your answer, please specify here:
(Open Ended Question)
Required Documents
- Cover Letter
- Resume
- Additional Document #1
- Additional Document #2
